okzo's Privacy Policy
Your personal information is completely safe with us. We give your privacy the highest priority through SSL encryption and strict data protection measures.
This Privacy Policy ("Policy") describes in detail how personal information of okzo platform users is collected, stored, processed, and protected. By using okzo's services, you are considered to have accepted the terms of this Policy.
Definitions and Introduction
In this Policy, "okzo", "we", "our" refers to the okzo online betting platform and its operating entity. "User", "you" refers to any person registered on or visiting the okzo.cam website.
"Personal information" means any information that can directly or indirectly identify a person — such as name, email address, mobile number, financial transaction details, and IP address. okzo collects only the information necessary to provide its services.
What Information We Collect
okzo may collect the following types of information:
2.1 Registration and Account Information
- Full name and date of birth (for age verification)
- Email address and mobile number
- User's chosen password (stored in encrypted form)
- Preferred language and communication channel
2.2 Identity Verification Information (KYC)
- Copy of national identity card or passport
- Identity confirmation via selfie or photo
- Proof of address document (where applicable)
2.3 Financial Transaction Information
- bKash, Nagad, Rocket, or Upay account number
- Deposit and withdrawal amounts and dates
- Transaction ID and status
2.4 Technical and Usage Information
- IP address and device type
- Browser and operating system information
- Site access time, page visit history, and session duration
- Information collected from cookies and equivalent tracking technologies
Purpose and Use of Information Collection
okzo uses your information only for the legitimate purposes listed below:
| Purpose | Explanation |
|---|---|
| Account Management | To ensure registration, login, and account security |
| Identity Verification | To complete the KYC process and confirm age 21+ |
| Financial Transactions | To smoothly process deposits and withdrawals |
| Fraud Prevention | To detect and prevent suspicious activity |
| Customer Support | To provide effective assistance via live chat and email |
| Service Improvement | To analyze user experience and improve the platform |
| Legal Obligations | To comply with applicable laws and regulations |
| Responsible Gambling | To identify problematic gambling behavior and take necessary action |
Data Storage and Security
okzo applies industry-standard security technology to protect your information. All sensitive data is transmitted via SSL/TLS encryption. Information stored on our servers is protected by AES-256 encryption.
- Passwords are never stored in plain text; they are stored using strong hashing algorithms.
- Financial information is stored in a secure and separate environment.
- Regular security audits and vulnerability tests are conducted.
- Two-factor authentication (2FA) is available to prevent unauthorized access to accounts.
- Data backup and recovery systems are tested regularly.
The data retention period is determined based on legal requirements and business purposes. Even after an account is closed, information may be retained for a specified period to meet legal obligations.
Sharing Information with Third Parties
okzo never sells your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
- Payment Providers: Minimum necessary information is shared with payment gateways such as bKash, Nagad, Rocket, and Upay to process transactions.
- Identity Verification Services: Information may be shared with authorized verification agencies to complete the KYC process.
- Technology Partners: Contracted service providers for platform operation and maintenance may access limited information under confidentiality agreements.
- Legal Authorities: Information may be provided in response to a court order or a lawful request from a law enforcement agency.
- Company Restructuring: In the event of a merger or acquisition, the new entity will be bound to comply with the same privacy policy.
Outside of the above cases, okzo does not disclose your information to any third party.
Cookies and Tracking Technologies
Cookies and similar tracking technologies are used on the okzo website. These technologies help improve website performance and personalize the user experience.
6.1 Types of Cookies
- Essential Cookies: Essential for maintaining login sessions and ensuring security.
- Performance Cookies: Used to monitor site performance and identify errors.
- Preference Cookies: To remember language and settings preferences.
- Analytics Cookies: To understand usage patterns and improve services.
You can control cookies by changing your browser settings. However, disabling essential cookies may cause some services to not function properly.
User Rights
As an okzo user, you have the following rights over your own information:
- Right to Access: You have the right to know what information we hold about you.
- Right to Rectification: You have the right to request correction of inaccurate or incomplete information.
- Right to Erasure: You have the right to request deletion of your information in certain circumstances, although this may not be possible if there are legal obligations.
- Right to Restrict Processing: You have the right to request that processing of your information be limited in certain cases.
- Right to Object: You may object to the use of your information for marketing purposes.
- Right to Data Portability: You have the right to receive your own information in a machine-readable format.
To exercise these rights, email [email protected]. We generally respond within 30 business days.
Protection of Children and Minors
okzo is an adult platform. This service is open only to those aged 21 or above. We do not intentionally collect any personal information from those under 21 years of age.
Age is verified at the time of registration. If we become aware that a minor has created an account, that account will be closed immediately and all associated information will be deleted. Parents or guardians who have concerns about this may contact [email protected].
International Data Transfers
okzo's servers may be located in various countries. Your information may be processed outside Bangladesh. In such cases, we ensure that the standard of data protection is maintained at the level described in this Policy. Third-party service providers are bound by effective data protection agreements.
Data Breach Response
If a data breach occurs, okzo will immediately begin an investigation. If the breach creates a high risk to your rights and freedoms, you will be notified within a reasonable time.
The notification will include information about the nature of the breach, possible consequences, and the steps we have taken. Report any such incidents to [email protected].
Marketing Communications
With your consent, okzo may send you emails or messages about bonuses, promotions, and new services. Each marketing message will include an option to unsubscribe.
Unsubscribing will stop marketing communications, but important account-related messages such as transaction confirmations or security alerts will continue to be sent.
Policy Changes
okzo reserves the right to change this Privacy Policy at any time. For significant changes, a notice will be posted on the website and the update date at the top of the Policy will be updated.
Continued use of the platform after a change is made will be considered acceptance of the revised Policy. You are therefore advised to review this Policy regularly.
Contact and Complaints
For any questions or complaints about this Privacy Policy, or to exercise your rights, contact us through the following:
We generally reply to emails within 48 hours and to live chat instantly. Any privacy-related request you make will be given serious consideration.
This Privacy Policy is the foundation of trust between okzo and its users. We are committed to handling your information with the utmost care and security. Log in to okzo for a secure betting experience or contact support.